bn880: Privacy Policy

What Information We Collect

When you open an account or use the bn880 platform, we collect information in three broad categories.

Account Registration Data

Your full name, date of birth, mobile number, and the payment method you register (such as bKash or Nagad). We ask for this once during sign-up — we do not ask you to repeat it for every session.

Activity Data

Pages you visit on bn880, games you play, bet amounts, deposit and withdrawal timestamps, and your device type (Android version, browser). This helps us detect fraud and serve you better.

Technical Data

Your IP address, device identifier, and session duration. We store these automatically when you connect to our servers. They are never sold or used for advertising on third-party platforms.

Why We Use Your Information

We use the data we collect for specific, lawful purposes — not for general profiling or targeted advertising.

• To verify your identity before your first withdrawal (required by our compliance rules).
• To process deposits via bKash, Nagad, Rocket, or Bank Transfer and confirm that funds reach your account within the expected timeframe.
• To detect unusual login activity and lock your account if something looks wrong.
• To send you service messages — bonus credits, withdrawal confirmations, security alerts — through the contact number you registered.
• To improve app performance and fix bugs reported through 24/7 live chat.

We will never use your information to sell you products from other companies or share your profile with advertisers.

When We Share Data with Third Parties

bn880 does not sell your personal data. We share it only in these situations:

• Payment processors (bKash, Nagad, Rocket, Bank Transfer) receive only the transaction details they need to complete your deposit or withdrawal.
• Game providers such as Evolution, Pragmatic Play, Playtech, and Ezugi receive a session token — not your personal details — to load games inside our platform.
• Legal authorities if we receive a valid legal order. We will notify you where we are legally permitted to do so.
• Fraud prevention services that check whether a device or IP has been linked to known fraudulent activity. These checks happen in the background and do not affect legitimate players.

Payment and Transaction Records

Every deposit and withdrawal you make through bn880 is logged with a timestamp, amount in ৳ (BDT), and payment method. These records are kept securely to:

• Resolve any dispute about a missing deposit or delayed withdrawal.
• Support your identity check before your first withdrawal is released.
• Comply with financial record-keeping requirements.

Transaction records are not shared with marketing partners. If you close your account, transaction logs are retained for a minimum period for legal compliance before being deleted.

Cookies and Tracking Technologies

The bn880 website uses cookies to keep your session active and to remember your preferred language and display settings. We use three types:

• Essential cookies — required for login, game loading, and payment flow. You cannot opt out of these while using the site.
• Analytics cookies — anonymous page-view data that helps us understand which sections of the site work well. No personal information is attached.
• Preference cookies — store settings like your time zone (UTC+06) or last-visited game category so you do not have to reset them each visit.

You can clear cookies from your browser or the bn880 app settings at any time. Clearing essential cookies will log you out of your session.

bn880 Data Retention Periods

We keep your data only as long as it is needed. The table below summarises the main categories:

After retention periods end, data is deleted or anonymised so it can no longer be linked to you.

Your Rights as a Player

You have clear rights over the personal data bn880 holds about you:

• Access — request a copy of all data we hold on your account.
• Correction — ask us to fix any inaccurate details (for example, a wrong phone number).
• Deletion — request that your account and personal data be erased, subject to legal retention obligations described in the table above.
• Restriction — ask us to pause processing while a dispute is under review.
• Portability — receive your account data in a readable format (CSV or PDF) on request.
• Withdraw consent — opt out of promotional messages at any time through your account settings or by contacting live chat.

We will respond to any verified data request within 30 days. To submit a request, use 24/7 live chat and select "Privacy Request" as the topic.

How We Protect Your Account

All data transmitted between your device and bn880 servers is encrypted using TLS 1.2 or higher. Stored account data is encrypted at rest using AES-256. Our security measures include:

• Automatic session timeout after a period of inactivity.
• Login alerts sent to your registered mobile number when a new device is detected.
• Rate limiting on login attempts to block brute-force attacks.
• Internal access controls so only authorised staff can view account data, and only when needed to resolve your support request.

If you suspect that someone has accessed your account without permission, contact our 24/7 live chat immediately. We will freeze the account while we investigate.

Players Under 18

bn880 does not knowingly collect data from anyone under 18 years of age. Our registration process includes a date-of-birth check. If we discover that a minor has created an account, we will close it immediately and delete all associated data. If you believe a minor has registered, please report it to us via live chat.

Changes to This Privacy Policy

We may update this policy when our practices change or when regulations require it. When we make material changes, we will post a notice on the bn880 homepage and send a notification to your registered mobile number at least 7 days before the new terms take effect. The "Last Reviewed" date at the top of this page always reflects the most recent version. Continuing to use the platform after the effective date means you accept the updated terms.

Get in Touch

If you have a question about this policy or want to exercise one of your data rights, the fastest way to reach us is through 24/7 live chat on the bn880 website or app. Select "Privacy Request" as your subject. Our support team operates around the clock and will escalate data requests to the relevant team within one business day.

For formal written requests, you may also use the in-app messaging system in the "Help" section. We do not publish a postal or email address — all privacy matters are handled through the secured support channel to protect your identity.